- Handling Customer Inquiries
- Confirming Sales and Filling Orders
- Chat and Phone Support
- Email Management
- Listing Items on Marketplaces
Customer service is often the first interaction a client will have with your business. Prompt and friendly responses play a vital role in nurturing these relationships.
- Lead Generation and Qualification
- Email Creation and Follow-up Campaigns
- Conference, Event and Travel Planning
- Marketing Automation Management
- Competitive Research
Sales professionals should focus on sales, not administrative work. A sales support assistant can handle non-essential tasks to keep the sales team at their most productive.
Back Office Support
- Filing and Updating Documents
- Customer Service Team Support
- Transcriptions and File Conversions
- Spreadsheet, Forms and Reports Creation
- Record Keeping
- Data Entry and Fidelity
Back office operations are an essential part of any organization, yet they’re often understaffed. Our assistants can help work through accumulated backlogs to lighten the load on your team.
- Creating Job Descriptions and Posting on Career Sites
- Uploading, Tracking and Updating Candidates into a Tracking System
- Determining Interviewers Based on Role
- Scheduling Interviews and Making Travel Arrangements
- Coordinating Onboarding Activities for New Hires
- Processing Reimbursement of Candidates
Recruiting is a necessary but time-consuming process every growing business must manage. Delegating this task to a trained assistant removes the time barrier and lets you focus on hiring the best people for the job.