Terms of Service
This website ("Site") and its services are provided to you by Your Remote Assistant, Inc. ("Y|R|A"). Your access to and use of this Site is subject to these Terms of Service. By accessing this Site and/or using our services you, the client ("Client"), agree to be bound by these Terms of Service whether or not you have read them. All provisions of these Terms of Service shall be binding upon the Client’s subsidiaries or other related and/or affiliated entities which the Client may now or hereafter own or have any interest in. If you do not agree to these Terms of Service, do not access this Site or use the Y|R|A services. By agreeing to the Terms of Service when signing up for the services and checking the box, you are deemed to have executed this Agreement electronically in accordance with the E-Sign Act. Y|R|A may at its sole discretion modify these Terms of Service at any time and such modifications will be effective immediately upon being posted on this Site. Your continued use of this Site and our services will indicate your acceptance of these modified Terms of Service.
PRICE AND AVAILABILITY
The products and services offered or referred to on this Site are subject to availability. The prices stated for such services are subject to change without notice.
RELIANCE ON INFORMATION
This Site may include inaccuracies or typographical errors that may be corrected as they are discovered at Y|R|A’s sole discretion.
CHANGES TO THE SITE
Changes may be made at any time to the information, names, text, software, images, pictures, logos trade-marks, products and services and any other material displayed on, offered through or contained on this Site.
CHANGES TO TERMS AND CONDITIONS
Y|R|A’s personal information practices on this Site are governed by Y|R|A's privacy statement. Please review this privacy statement and print a copy for your records. This Site does not intend to target or collect personal information from individuals under the age of 18.
Client acknowledges that Y|R|A recruits, trains and contracts its assistants and that this is a costly and time-consuming endeavor. Should Client wish, during and within two (2) years following the termination of this Agreement—measured from the last extension thereof—to directly or indirectly employ, or contract, whether through the same entity or any affiliated or related entity, any assistant who shall have contracted with Y|R|A, said Client shall first pay Y|R|A the sum of $20,000 per assistant, which reflects the reasonable value of Y|R|A’s time and costs.”
This Site may contain links to or references to third party websites. These links are provided for your convenience only. No endorsement of any third party products, services or information is expressed or implied by any information, material or content of any third party contained in, referred to, included on, or linked from or to this Site. Any information, data, opinions, recommendation, products or services provided by such third parties through links to other websites or otherwise made available through their websites are solely those of such third parties and not of Y|R|A or its affiliates. Your use of such third party websites is subject to the terms of service and the privacy policies of such websites.
For every client you refer to us, while your are a subscriber of Y|R|A services, who subscribes to our services and remains a customer for at least 3 months, we will provide you a $100 credit to your account or a gift card of that value. Your account has to remain in good standing in order to be eligible for the referral bonus. The referral bonus is only redeemable for credit on your account or a gift card and has no cash value. Y|R|A reserves the right to change the referral program at its sole discretion, without prior notice.
CONNECTIVITY, FORCE MAJEURE
Though infrequent, the subscriber should realize that power and internet interruptions in the Philippines may at times occur. Y|R|A cannot be held responsible for these interruptions. Y|R|A cannot not be held responsible for delays or for failure or omission of Internet Service Providers due to any cause beyond their control not due to its willful and intentional fault or negligence and which cannot be overcome by the exercise of due diligence including but not limited to labor disturbance, human or equipment breakdown, acts of God, or force majeure, whether or not the cause be of the same class or kind as those herein.
Y|R|A is free from any responsibility for any loss or damage resulting from the failure of Internet Services caused by a malfunction of the ISP network or CPE (customer-provided equipment) and/or Peripherals for any reason whatsoever. Notwithstanding any other provision of this Terms, Y|R|A will not for any reason be liable for any indirect, incidental, out-of-pocket expenses, consequential, punitive, special or other similar damages, including but not limited to damages resulting from loss of actual or anticipated revenues or profits, or loss of business, data or goodwill.
JURISDICTION AND PRIVACY
This service is governed by the laws of Texas.
Without your agreement, we will not share, rent or sell any personal information with third parties in any way other than what is disclosed in the privacy statement. We collect and store Personal Information that specifically identifies you or your Account. The information you would be required to submit is your first name, last name, street address, city, state, zip/postal code, country, email address and your credit card information. Credit card information is transmitted via SSL ("Secure Socket Layer") encryption for your protection.
You are subscribing to a monthly number of hours of service to be performed by a dedicated assistant (i.e. not by a pool of assistants). These hours are to be used by you in said monthly period during business days, not on weekends or holidays (unless specifically agreed upon in writing), and at the agreed upon time of the business day (e.g. every business day from 9 am to 1 pm). The hours are not transferable to other persons and do not carry over to another period. The subscription and daily available hours are based on 20 business days per billing month. For billing months where there are more than 20 business days the additional business day(s) hours will be billed in addition to the monthly subscription rate at the pro-rated hourly rate. This hourly rate is computed by dividing the subscription rate by the number of monthly hours subscribed to (i.e. monthly rate/number of hours in subscription= hourly rate used for calculation of overage). The professional plan of 50 hours per month is limited for use by one person only.
HOW TO SUBSCRIBE
To subscribe to Y|R|A you must provide your name, billing address, e-mail address and credit card, (hereinafter referred to as your "Payment Method") for payment of the monthly subscription fee. By subscribing to the Y|R|A services and by accepting the benefits of Y|R|A you agree that as a condition of your continued subscription in Y|R|A you authorize Y|R|A or its agent to charge your Payment Method the periodic Y|R|A subscription fee applicable to your subscription plan (e.g. 50 hours, 160 hours), as your Payment Method will be charged on the anniversary date every month. If your periodic anniversary date falls on a date that is not contained in your anniversary month (for example, if your paid subscription started on the 31st day of a month and the following month has 30 days), your Payment Method will be charged on the first day of the following month. You will not be provided with copies of charge slips evidencing the recurring charges of the applicable periodic subscription fee. You agree to pay the applicable periodic subscription fees in accordance with your Payment Method issuer agreement, if applicable. You also authorize Y|R|A to charge your Payment Method for any other charges you may incur associated with your Y|R|A subscription and this agreement such as overages.
EXPIRATION DATE AND DECLINE OF CHARGES TO YOUR PAYMENT CARD
If your Payment Card for any reason will not accept charges for any fee, your subscription will be automatically suspended. You have a period of 3 days from the date your Payment Card was declined to provide us with a valid payment option by either rectifying the issue with the Payment Card issuer or providing new Payment Card information by contacting us. If Y|R|A is able to charge your new Payment Card during the 3-day period and any past due Y|R|A fees are paid, then Y|R|A services will continue uninterrupted and this Payment Card will be used to charge the applicable periodic subscription fee for each consecutive subscription period until your Y|R|A subscription is canceled (your original anniversary date will still apply) and will be your Payment Card for all purposes. If Y|R|A is unable to charge your Payment Card (existing or new, if you have provided new Payment Card information), throughout the 3-day period, then your Y|R|A subscription will be indefinitely suspended beginning on the 4th day from the date your Payment Card was initially declined. If the charge is accepted at a later date, then your Y|R|A benefits will be reinstated as of the date the charge is accepted. The charge date becomes your new periodic anniversary date and the Payment Card will be used to charge the applicable periodic subscription fee for each consecutive renewal period until your Y|R|A subscription is canceled and will be your Payment Card for all purposes.
CANCELLATION OF SERVICE
The initial periodic Y|R|A subscription fee is valid for an initial subscription period starting on the date your assistant starts working for you. For example, if your Y|R|A billing period begins on June 18 (first day your assistant started working for you), your initial subscription fee entitles you to Y|R|A benefits until July 17 and your Payment Method will be charged on July 18 (the anniversary date) for the period of July 18 through August 17. If you can cancel your Y|R|A subscription up to one week before the next billing period you will not be charged for any additional renewals. For example, if your anniversary date is the 18th of each month and you cancel your Y|R|A subscription Aug. 10, then you will not be charged on Aug. 18 (for the Aug. 18 to Sep 17 period) and your Y|R|A subscription term will terminate on Aug 17. To cancel send an email to firstname.lastname@example.org with Cancel My Account and your name in the header, from the email account you have been using to interact with Y|R|A and the reason for cancellation in the body of the message. If you do not receive an acknowledgement of your cancellation notice within 24 hours please verify that the email was sent and resend. There are no refunds for any time period (or portions thereof) already billed or paid for.
Y|R|A may suspend or cancel a Y|R|A subscription account, or otherwise restrict your use of Y|R|A, at it 's sole discretion, with or without cause.
INDEMNITY AND LIMITATION OF LIABILITY
Client will defend, indemnify and hold harmless Y|R|A from and against any and all claims, costs, losses, damages, judgments, penalties, interest and expenses (including reasonable attorneys’ fees) (collectively, “Losses”) arising out of any third-party claim, action, investigation, audit, inquiry or proceeding that arises out of Client's violation of any applicable law, rule, or regulation. To the extent permitted by law, Client will defend, indemnify, and hold Y|R|A and its directors, officers, employees, agents, representatives, and assistants harmless from all claims, losses, and liabilities (including reasonable attorneys’ fees) to the extent caused by Client’s breach of this Agreement; its failure to discharge its duties and responsibilities; or the negligence, gross negligence, or willful misconduct of Client or Client’s officers, employees, or authorized agents in the discharge of those duties and responsibilities. Neither party shall be liable for or be required to indemnify the other party for any incidental, consequential, exemplary, special, punitive, or lost profit damages that arise in connection with this Agreement, regardless of the form of action (whether in contract, tort, negligence, strict liability, or otherwise) and regardless of how characterized, even if such party has been advised of the possibility of such damages.
Y|R|A will only accept the following major credit cards for subscriptions: MasterCard, Visa, Discover and American Express. Y|R|A reserves the right to change the Payment Methods accepted at any time, at its sole discretion, without prior notice.
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